CTI Data Connector - now supports Terminal Server and ActiveX API
Released on: April 21, 2008, 3:26 am
Press Release Author: Mirage Computer Systems GmbH
Industry: Software
Press Release Summary: CTI Data Connector, the plug- and play solution for Computer Telephony Integration designed for Outlook, salesforce and applications with a SQL database, is now available for Terminal Server with First Party support.
Press Release Body: CTI Data Connector, the plug- and play solution for Computer Telephony Integration designed for Outlook, salesforce and applications with a SQL database, including Browser based applications, is now available for Terminal Server with First Party support.
If you run a Terminal Server and the phone handset is connected to a local PC (First TAPI), there is no connection between the Terminal Server session and the local TAPI driver (phone handset). CTI Data Connector now offers a bridge between the local PC and the Terminal Server session for TAPI events. This allows running the CTI application on the Terminal server while using the TAPI driver on the local PC.
The version 2.4 also supports an ActiveX API with events to integrate CTI Data Connector in applications. A XML interface allows to communicate with applications, where an ActiveX API is not supported.
Web Site: http://www.CTI-Data-Connector.com
Contact Details: Address: Auf der Steige 12, Aulendorf Germany